Privacy Policy
This privacy policy applies to the website https://www.sino-grate.com/ (the “Website”), which is owned and operated by XXX(the “Company”, “we”, “us”, or “our”). This privacy policy describes how we collect, use, share, and protect the personal information of our Website visitors and customers (the “Users”, “you”, or “your”).
By accessing or using the Website, you agree to this privacy policy. If you do not agree with this privacy policy, please do not use the Website.
What information do we collect?
We collect information that you provide to us voluntarily when you use the Website, such as when you register an account, place an order, contact us, or subscribe to our newsletter. This information may include your name, email address, phone number, shipping address, billing address, payment information, and any other information that you choose to provide.
We also collect information that is automatically generated when you use the Website, such as your IP address, browser type, device type, operating system, pages viewed, links clicked, and other usage data. We use cookies and similar technologies to collect this information. Cookies are small files that are stored on your device when you visit a website. They help us improve the functionality and performance of the Website, remember your preferences, and provide you with relevant content and advertisements. You can manage your cookie settings in your browser or device, but please note that some features of the Website may not work properly if you disable cookies.
How do we use the information we collect?
We use the information we collect for various purposes, such as:

• To provide you with the products and services that you request or purchase from us, and to communicate with you about your orders, transactions, and inquiries.
• To improve the quality and functionality of the Website, and to enhance your user experience.
• To send you marketing communications, such as newsletters, promotions, and offers, that we think may interest you, if you have consented to receive them or if we are otherwise permitted by law to do so.
• To analyze and measure the performance and effectiveness of the Website, our products and services, and our marketing campaigns.
• To prevent, detect, and address fraud, security, or technical issues, and to protect the rights, property, and safety of the Company, our Users, and others.
• To comply with our legal obligations, such as tax, accounting, and reporting requirements, and to respond to lawful requests from authorities.
• To fulfill any other purpose that is compatible with the original purpose for which we collected the information, or that is otherwise disclosed to you at the time of collection or with your consent.

How do we share the information we collect?
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information with third parties in the following circumstances:

• With our service providers, contractors, agents, and partners who help us operate the Website, provide our products and services, process your orders and payments, deliver your products, send you communications, and perform other functions on our behalf. We require these third parties to use your personal information only for the purposes for which we provide it to them, and to protect it in accordance with applicable laws and standards.
• With our affiliates, subsidiaries, and parent companies, for the purposes described in this privacy policy or as otherwise disclosed to you.
• With other Users, if you choose to post, comment, or share any information on the Website, such as product reviews, testimonials, or feedback. Please be aware that any information that you post or share on the Website may be publicly visible and accessible by anyone, and may be indexed by search engines. You are responsible for the information that you post or share on the Website, and you should exercise caution and discretion when doing so.
• With other third parties, if we have your consent, or if we are required or permitted by law to do so, such as to comply with a legal obligation, to protect our rights and interests, to enforce our terms and conditions, or to respond to a court order, subpoena, warrant, or other lawful request.

How do we protect the information we collect?
We take reasonable measures to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We use secure technologies and protocols, such as encryption, SSL, and firewalls, to safeguard your information during transmission and storage. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. You are also responsible for maintaining the confidentiality of your account and password, and for notifying us immediately if you suspect any unauthorized use or breach of your account or password.
How long do we keep the information we collect?
We keep the information we collect for as long as necessary to fulfill the purposes for which we collected it, or as otherwise required or permitted by law. When we no longer need the information, or when you request us to delete it, we will securely dispose of it or anonymize it, in accordance with our data retention policies and procedures.
What are your rights and choices regarding your information?
Depending on your location and the applicable laws, you may have certain rights and choices regarding your information, such as:

• The right to access, update, correct, or delete your information, or to request a copy of your information in a portable format.
• The right to object to or restrict the processing of your information, or to withdraw your consent to the processing of your information, where applicable.
• The right to opt-out of receiving marketing communications from us, or to manage your communication preferences, by following the instructions in the emails or messages that we send you, or by contacting us using the details below.
• The right to lodge a complaint with the relevant data protection authority, if you believe that we have violated your privacy rights or the applicable laws.

To exercise any of these rights or choices, or to inquire about your information, please contact us using the details below. We may ask you to provide proof of your identity and authority, and to provide us with additional information, before we can process your request. We will respond to your request within a reasonable time frame, or as required by law.
How do we update or change this privacy policy?
We may update or change this privacy policy from time to time, to reflect changes in our practices, technologies, products, services, or legal requirements. We will post the updated or changed privacy policy on the Website, and indicate the date of the last revision. We encourage you to review this privacy policy periodically, to stay informed about how we collect, use, share, and protect your information. Your continued use of the Website after we post the updated or changed privacy policy constitutes your acceptance of the changes.
How can you contact us about this privacy policy?
If you have any questions, comments, or concerns about this privacy policy, or about how we collect, use, share, or protect your information, please contact us using the following details:
(the “Company”, “we”, “us”, or “our”) 
Address:
Email:
Phone:
This privacy policy was last updated on November 27, 2025.